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You may want to know.
Q:Is your company a factory or trade company?
A:We are a factory that has been established for more than twenty years. You will get the most competitive price and excellent quality product here
Q:How can I get a quotation?
A:We have two different quotation processes for customers with and without drawings. If you have plans to purchase steel structure buildings, you are welcome to directly contact our staff on the Made-in-China platform. We warmly welcome your inquiries and will respond to your needs as soon as possible (within no more than 12 hours).
Q:What is your Minimum Order Quantity?
A:The MOQ for each product is different, so it would be recommended to refer to the detail page of the product you are interested in.
Q:How is the quality ?
A:Our factory has a complete production management system. We have strict standards for the inspection of the appearance of weld seams, the inspection of welding quality, the measurement of paint thickness, etc. It took the lead in passing the ISO9001:2015, ISO45001:2018, ISO14001:2015 system certifications and the EU EN 1090 certification among its peers.
Q:Can I get a sample?
A:We will make samples before mass production and test them. If you really need to see the actual sample, we can ship it to you.
Q:How many years warranty ?
A:Normally is 3 year warranty from the shipping date.If it is within the warranty period, our factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.
Q:How long is your production cycle ?
A:Production time is about 20 Days. However, this may vary depending on the complexity of the project and customization requirements. For urgent orders, we can expedite the process for an additional fee.
Q:How long will it take to ship to my country?
A:For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide these details so that I can quote the most cost-effective option.
Q:What kind of packaging options do you offer ?
A:We use PP packaging, but we also customize packaging for our OEM customers.
Q:What logistics company do you use ?
A:We use UPS, DHL, FedEx, EMS, TNT or the shipping agent as your request.
Q:Which payment method do you accept?
A:We accept T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow.
Q:What is your payment terms?
A:You'll typically pay an initial balance. The remainder is due when the items are shipped.
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